Key Takeaways
- Speed at the counter and kitchen coordination are top priorities.
- Inventory and recipe control reduce food cost leakages.
- Offline mode and UPI support are essential in India.
The POS is the heart of restaurant operations. Use this list to evaluate options.
Front of house
- Fast billing with item shortcuts and modifiers
- Table management and floor plan
- Split, merge and transfer bills
- Captain app for order taking
- UPI, cards, wallets and split payments
- Discounts with approval controls
Kitchen
- KOT printing and kitchen display (KDS)
- Order status and preparation timers
Online and delivery
- Aggregator order integration in one screen
- Own online ordering and QR ordering
Back office
- Inventory with recipe-based deduction
- Purchase and vendor management
- CRM and loyalty
- Reports: sales, item-wise, staff, wastage
- Offline mode with automatic sync
Controls against leakage
| Risk | POS control |
|---|---|
| Unbilled orders | KOT-to-bill matching |
| Excess discounts | Role-based approvals |
| Stock theft | Recipe vs actual variance |
| Cash mismatch | Shift-wise cash reports |
See restaurant inventory and recipe costing.
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Explore Restaurant Management SoftwareGet a Free QuoteRelated reading: Restaurant Inventory & Recipe Costing · Restaurant Software Cost
Frequently Asked Questions
What is KOT in restaurants?
A Kitchen Order Ticket sends order details from the POS to the kitchen for preparation.
Should restaurant POS work offline?
Yes, offline billing is important to avoid disruption during internet outages.
Can POS integrate with Zomato and Swiggy?
Many POS systems integrate aggregator orders so staff can manage them from one screen.
What reports should a restaurant POS have?
Sales, item-wise performance, payment modes, staff performance, discounts, inventory and wastage.
